General
Everyday how-tos: Threads, replies, the Activity Feed, and your team
By Vera and 1 other2 authors7 articles
- Add and manage locationsAdd new locations to your workspace, pause one, understand location statuses, and configure per-location settings.
- Invite your team: roles and permissionsWhat each ThreadWork role — Owner, Admin, Read-only — can see and do, and how location access is assigned.
- Replying to reviews: edit, approve, publishHow drafted replies work: editing, generating alternatives, approving, scheduling, and publishing — with a full history of every change.
- The Activity Feed: who did whatA transparent record of every action in your workspace — replies published, edits, Threads closed or reopened — and who did it.
- Work with your inboxFind, filter, and work through your review Threads: statuses, search, filters, and closing or reopening Threads.
- Reports & Dashboard overview
- Understanding InsightsYour analytics dashboard: review volume, rating trends, response-time performance, and how to drill down into the reviews behind the numbers.